FAQs

Frequently Asked Questions (FAQs)

1. What products do you sell at Chronz?

We offer a carefully curated selection of luxury watches, belts, wallets, and accessories. Each product is crafted with precision and attention to detail, embodying timeless design and sophistication.

2. How do I place an order?

Simply browse our collections, select the products you love, and add them to your cart. Once you’re ready, proceed to checkout, fill in your shipping details, and select your payment method. We’ll take care of the rest!

3. Can I modify or cancel my order after it’s placed?

Once your order is confirmed, we begin processing it right away. If you need to make any changes, please reach out to us at uhstore786@gmail.com as soon as possible. We'll do our best to accommodate your request before shipping.

4. Do you offer international shipping?

Yes, we offer global shipping to most countries. Shipping fees and delivery times may vary based on your location. You’ll see the shipping options at checkout.

5. How long will it take to receive my order?

Orders are typically processed within 1–2 business days. Delivery times depend on your location and the shipping method chosen. Domestic orders typically arrive within 3–5 business days, while international orders may take 7–14 business days.

6. What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, and American Express, as well as payments through PayPal.

7. How do I track my order?

Once your order ships, you’ll receive a tracking number via email. You can track your shipment on the carrier’s website.

8. What is your return policy?

We accept returns within 30 days of purchase for most products. To initiate a return, please contact us at contact@chronz.store. All returned items must be in original condition and packaging.

9. Do you offer gift wrapping?

Yes! We offer premium gift wrapping for an additional fee. Select the gift wrapping option during checkout.

10. How can I contact you for further assistance?

For any inquiries, please feel free to reach out to us at uhstore786@gmail.com or call us at +923005059716 . We’re here to help!